ToneHubSupport
How can we help?
Questions, bugs, ideas or a tone that didn't match: email us and a real person will reply.
Reporting a problem
It helps to include:
- Your iPhone model and iOS version
- Your audio interface, if you use one
- What you did, what you expected, and what happened
- A screenshot or screen recording, if you can
Common requests
No sound from the amp
Monitoring is off at launch so the app never feeds back. On Play, connect your interface and turn on Monitor. Use headphones or an interface, not the built-in mic and speaker.
Microphone access
Match and the tuner need the microphone. Turn it on in the iOS Settings app › ToneHub.
Delete your account
In the app, go to Settings › Account › Delete account. This removes your account, profile and the tones you published.
Privacy and data requests
Ask us to delete any data related to you at support@tonehub.app. See the Privacy Policy.